Manage and Display all your Reviews
Customer feedback is so important in this modern world, it is key for Hotel, Bed and Breakfast, Apartments and all Holiday Accommodation providers to maintain, Respond and Promote their Reviews!
Channels
There are many tools in the market that help manage reviews, but at RezIntel we offer a solution that allows you to connect to all the KEY Online Travel Agents in the internet.
We can import and manage reviews from Twitter, facebook, Zendesk, Delighted, Instagram, App Store, Google Play, Yelp, Google, TripAdvisor, Capture, GetApp, G2, ThumbTack, TrustPilot, Yellow Pages, Airbnb, Heathgrades, VrBo, Booking.com, Get Your Guide, Expedia, Zilow, Houzz, HomeAdvisor, BBB, Open Table and Realtor.
You can of course collect reviews from your own Website!
Manage Your Reviews
Of course you want to display the best reviews on your website. To that end you can Auto approve all reviews with a 5 Star rating.
All other reviews will be listed in the Post section of your App.
Here you can either delete or approve the posts.
Some systems like Facebook allow us to respond directly to the review within the App, other systems may require you to log into their systems.
The key point is that you keep on top of good and bad reviews, sure you will not display the bad ones on your website, BUT they will still be out there and you need to ensure you have responded and taken this necessary remedial action to prevent further bad reviews in the future!
The key point is that you keep on top of good and bad reviews, sure you will not display the bad ones on your website, BUT they will still be out there and you need to ensure you have responded and taken this necessary remedial action to prevent further bad reviews in the future!
Don't ignore your Reviews!